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Articles from Practice Heart magazine (PDF)
It's all about U. Understanding
(February 2008)
It's all about front of house
(March 2008)
Untangling the web
(April 2008)
"Your service is a rip off!"
(May 2008)
Telephone triage
(Jun 2008)
Toning up...
(July 2008)
Waiting room poster (PDF)
Download and print this attractive and informative
poster
for your waiting room.